|Industries served||Restaurants (McDonald’s, McCafé, McExpress, McStop)|
|Geographic areas served||Worldwide (36,525 restaurants in 119 countries)|
|Headquarters||Oak Brook, Illinois, United States|
|Current CEO||Steve Easterbrook|
|Revenue||US$25.413 billion (2015) 7.4% decrease over US$27.441 billion (2014)|
|Profit||US$4.529 billion (2015) 4.8% decrease over US$4.758 billion (2014)|
|Main Competitors||Burger King Worldwide, Inc., Darden Restaurants, Inc., Doctor's Associates, Inc., Domino’s, Inc., Yum! Brands, Inc., Starbucks Corporation, Wendy’s Company and many other restaurant chains.|
McDonald’s Corporation’s business overview from the company’s financial report:
The Company operates and franchises McDonald’s restaurants, which serve a locally-relevant menu of quality food and drinks sold at various affordable price points in more than 100 countries. McDonald’s global system is comprised of both Company-owned and franchised restaurants. McDonald’s franchised restaurants are owned and operated under one of the following structures - conventional franchise, developmental license or affiliate.
The Company views itself primarily as a franchisor, with the vast majority of McDonald’s restaurants (approximately 82%) owned and operated by independent franchisees. Franchising enables an individual to own a restaurant business and maintain control over personnel, purchasing, marketing and pricing decisions, while also benefiting from the strength of McDonald’s global brand, operating system and financial resources.
One of the strengths of this model is that the expertise gained from operating Company-owned restaurants allows McDonald’s to improve the operations and success of all restaurants while innovations from franchisees can be tested and, when viable, efficiently implemented across relevant restaurants.
Conventional franchisees contribute to the Company’s revenue stream through the payment of rent and royalties based upon a percent of sales. The conventional franchise arrangement typically lasts 20 years, and franchising practices are generally consistent throughout the world. Over 70% of franchised restaurants operate under conventional franchise arrangements.
McDonald’s restaurants offer a substantially uniform menu, although there are geographic variations to suit local consumer preferences and tastes. In addition, McDonald’s tests new products on an ongoing basis.
McDonald’s menu includes hamburgers and cheeseburgers, Big Mac, Quarter Pounder with Cheese, Filet-O-Fish, several chicken sandwiches, Chicken McNuggets, wraps, french fries, salads, oatmeal, shakes, McFlurry desserts, sundaes, soft serve cones, pies, soft drinks, coffee, McCafé beverages and other beverages. In addition, the restaurants sell a variety of other products during limited-time promotions.
McDonald’s restaurants in the U.S. and many international markets offer a full or limited breakfast menu. Breakfast offerings may include Egg McMuffin, Sausage McMuffin with Egg, McGriddles, biscuit and bagel sandwiches and hotcakes.
Quality, choice and nutrition are increasingly important to our customers and we are continuously evolving our menu to meet our customers' needs.
The Company’s business is not dependent upon either a single customer or small group of customers.
Number of employees
The Company’s number of employees worldwide, including Company-operated restaurant employees, was approximately 420,000 as of year-end 2015.”
McDonald's SWOT Factors
1. Diversified income streams.
One of McDonald’s main strengths is its diversified income streams. The fast food chain’s revenues come from various countries, regions and products. It doesn’t rely on one key source of income, unlike some of its rivals.
McDonald’s sales from its company-owned restaurants were US$16.488 billion or 64.9% of its total revenues. Revenues from franchisee stores were US$8.925 billion or 35.1% of the company’s total revenues in 2015. Few other rivals receive as much revenue from their franchisees as McDonald’s.
|Company||Company sales||% of total revenue||Revenue from franchisees||% of total revenue||Total revenue|
Source: The respective companies’ financial reports
These numbers indicate that Yum! Brands and Wendy’s have to heavily rely on their directly-owned restaurants to generate most of their income, while Subway (no financial information provided) relies on franchisees for its income. Only Burger King has managed to balance its revenue sources in 2015. In both situations, where the respective companies are relying on one primary source of income, aren’t ideal for McDonald’s competitors.
McDonald’s income is also much more geographically diversified than its rivals.
|Company||Income from the U.S.||% of total revenue||Rest of the world||% of total revenue||Total revenue|
Source: The respective companies’ financial reports (Yum! Brands revenues are for China not for U.S.)
Wendy’s rely heavily on sales from the U.S., while more than 52% of Yum! Brands’ income comes only from China.
McDonald’s diversified income streams are a strength that allow it to grow more consistently. The company isn’t as affected by major market, political, legal, economic, social or other environmental changes in various regions as much as other fast food companies.
2. Brand reputation combined with market leadership.
McDonald’s brand is one of the most valuable in the world. Interbrand and Forbes value the brand at US$39.8 billion and US$39.5 billion, respectively. Both companies included the brand in their lists of the world’s top 10 most valuable brands. No other company in the restaurant industry is in the top 50.
McDonald’s has the second largest network of restaurants (36,525) in the world. Its restaurants serve 70 million people a day and operate in more countries (119) than any competitor.
The benefit of McDonald’s market leadership is its customer reach, reinforced brand identity and reputation. Its strong brand reputation increases customer loyalty, which results in more returning customers, enabling the company to sustain its market leading position. No rival can match McDonald’s brand awareness and enjoy the associated benefits to the same extent.