Mission statement of HP

| September 14, 2013

This is Hewlett-Packard Company mission statement overview in 2013. For more information on how to write a mission statement, please refer to our article.

Company Background

Name Hewlett-Packard Company
Logo
Industries served Computer hardware and software, IT services and consulting
Geographic areas served Worldwide
Headquarters U.S.
Current CEO Meg Whitman
Revenue $ 120.357 billion (2012)
Profit $ -12.650 billion (2012)
Employees 331,800 (2012)
Main Competitors Apple Inc., Cisco Systems, Inc., Dell Inc., Fujitsu Limited, International Business Machines Corporation, Lenovo Group Limited, Microsoft Corporation, Oracle Corporation, Samsung Electronics Co., Sony Corporation and many other companies.

Mission

HP mission statement 2013

HP doesn’t have an official mission statement but it’s expressed through “The HP Way”, which states company’s values and objectives.

“Our Corporate Objectives:

  • Customer loyalty. We earn customer respect and loyalty by consistently providing the highest quality and value.
  • Profit. We achieve sufficient profit to finance growth, create value for our shareholders and achieve our corporate objectives.
  • Growth. We recognize and seize opportunities for growth that builds upon our strengths and competencies.
  • Market leadership. We lead in the marketplace by developing and delivering useful and innovative products, services and solutions.
  • Commitment to employees. We demonstrate our commitment to employees by promoting and rewarding based on performance and by creating a work environment that reflects our values.
  • Leadership capability. We develop leaders at all levels who achieve business results, exemplify our values and lead us to grow and win.
  • Global citizenship. We fulfill our responsibility to society by being an economic, intellectual and social asset to each country and community where we do business.

Our Shared Values:

  • Trust and respect for individuals. We work together to create a culture of inclusion built on trust, respect and dignity for all.
  • Achievement and contribution. We strive for excellence in all we do; each person's contribution is critical to our success.
  • Results through teamwork. We effectively collaborate, always looking for more efficient ways to serve our customers.
  • Meaningful innovation. We are the technology company that invents the useful and the significant.
  • Uncompromising integrity. We are open, honest and direct in our dealings.”
Evaluation
Does it include...?
Customers Products/ Services Markets
No No Yes
Technology Concern for survival Philosophy
Yes Yes Yes
Self-concept Concern for public image Employees
Yes Yes Yes
Does it mention values like...? Customer or product-oriented?
Citizenship Teamwork Customer-oriented
Yes Yes Score
Excellence Integrity
Yes Yes 3.9/4.5

(This evaluation framework is composed of the guidelines listed in our article: Mission Statement for Success)

Overview

Although this is an unofficial HP’s mission and is a combined statement out of two other statements, it is the best mission in our evaluation so far. It has scored 3.8 points out of 4.5 and only because it didn’t include who are the firm’s customers and what products or services are provided by the company. HP is one of the few to mention all 4: citizenship, teamwork, excellence and integrity as their values. These values are the most common to the best performing corporates around the world. HP’s statement provides all the essential information about the company and its ‘reason for being’ in the business to all of its stakeholders: employees, customers, shareholders, suppliers and partners. The only issue with this statement is that it’s not an official mission. HP should combine the two previous statements and express them in a one comprehensive mission.