Mission statement of GE

| September 14, 2013

This is General Electric Company mission statement overview in 2013. For more information on how to write a mission statement, please refer to our article.

Company Background

Name General Electric Company
Logo
Industries served Conglomerate
Geographic areas served Worldwide
Headquarters U.S.
Current CEO Jeffrey Immelt
Revenue $ 147.359 billion (2012)
Profit $ 13.641 billion (2012)
Employees 305,000 (2012)
Main Competitors Hitachi, Ltd., Mitsubishi Heavy Industries, Ltd.¸ Siemens AG, The 3M Company, United Technologies Corp. and many other companies.

Mission

GE mission statement 2013

GE doesn’t have an official mission statement, but presents it through GE Works Equation. It can be found in the picture below.

General Electric Works Equation explained below

This is how GE explains it:

“We have a relentless drive to invent things that matter: innovations that build, power, move and help cure the world. We make things that very few in the world can, but that everyone needs. This is a source of pride. To our employees and customers, it defines GE.”
Evaluation
Does it include...?
Customers Products/ Services Markets
No No Yes
Technology Concern for survival Philosophy
Yes Yes Yes
Self-concept Concern for public image Employees
Yes No Yes
Does it mention values like...? Customer or product-oriented?
Citizenship Teamwork Customer-oriented
No No Score
Excellence Integrity
No No 2.5/4.5

(This evaluation framework is composed of the guidelines listed in our article: Mission Statement for Success)

Overview

General Electric mission has been evaluated 2.5 points out of 4.5, indicating an average level. It lacks 3 components and doesn’t mention who are firm’s customers, what product and services the company offers and doesn’t express its concern for public image. Even though, the company has a separate statement about its social responsibility, this should’ve been at least mentioned in the mission statement. The statement doesn’t mention any of the four values used in our evaluation. Although the company provides GE’s values in a separate statement, some of them should’ve been included in the mission as well. GE’s mission is customer-oriented, which means that it focuses on customers and their needs rather than on what products to sell or services to offer.

In conclusion, GE’s statement is not a conventional mission statement but it achieves what it is intended to – to communicate corporate’s purpose or ‘reason for being’ to its stakeholders.